Privacy Policy
Your privacy matters to us at Growyra
1. Introduction
Welcome to Growyra's Privacy Policy. We're committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your information when you visit our website at growyra.com or use our interactive mobile design platform services.
By using our services, you agree to the collection and use of information in accordance with this policy. We'll never sell your personal data to third parties, and we're transparent about how we handle your information.
2. Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Account credentials and profile information
- Payment and billing information
- Communications you send to us
- Design preferences and project data
- Feedback and survey responses
Automatically Collected Information
| Data Type | Purpose | Retention Period |
|---|---|---|
| Device Information | Service optimization and compatibility | 12 months |
| Usage Analytics | Feature improvement and user experience | 24 months |
| Location Data | Localized content and services | 6 months |
| Log Files | Security and troubleshooting | 18 months |
3. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Here's specifically how we use your data:
Primary Uses: Account management, service delivery, customer support, billing and payments, security monitoring, and legal compliance.
- Deliver and customize our interactive mobile design services
- Process transactions and send related information
- Respond to comments, questions, and customer service requests
- Send technical notices, updates, and administrative messages
- Monitor and analyze trends and usage patterns
- Detect and prevent fraudulent transactions
- Comply with legal obligations and protect our rights
4. Data Sharing and Disclosure
We don't sell, trade, or rent your personal information to third parties. We may share your information only in specific circumstances:
Service Providers
We work with trusted third-party companies that help us operate our business. These include payment processors, cloud hosting providers, and customer support tools. All service providers are bound by confidentiality agreements and can only use your information for the specific services they provide to us.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation. We'll notify you about such requests unless prohibited by law or if we believe notification could compromise security or an investigation.
5. Your Privacy Rights
You have several rights regarding your personal information. We respect these rights and provide easy ways to exercise them:
Access Your Data
Request a copy of all personal information we have about you. We'll provide this in a readable format within 30 days.
Correct Information
Update or correct any inaccurate personal information in your account at any time through your profile settings.
Delete Your Account
Request complete deletion of your account and associated data. Some information may be retained for legal compliance.
Data Portability
Download your data in a machine-readable format to transfer to another service if desired.
To exercise any of these rights, contact us at info@growyra.com with your request. We'll respond within 30 days and verify your identity before processing any requests.
6. Data Security
We take data security seriously and implement multiple layers of protection to safeguard your information:
- SSL/TLS encryption for all data transmissions
- Regular security audits and vulnerability assessments
- Access controls and employee training programs
- Secure cloud infrastructure with reputable providers
- Regular backups and disaster recovery procedures
- Multi-factor authentication for administrative access
While we implement industry-standard security measures, no system is completely secure. We continuously monitor and update our security practices to protect against emerging threats.
7. Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Here are our general retention periods:
- Account information: Retained while your account is active, plus 12 months after closure
- Project data: Retained for 24 months after project completion
- Payment records: Retained for 7 years for tax and accounting purposes
- Support communications: Retained for 3 years
- Marketing data: Retained until you unsubscribe or withdraw consent
You can request earlier deletion of your data by contacting us directly. We'll honor these requests except where retention is required by law.
8. International Data Transfers
Growyra operates primarily in the United States, and your information may be transferred to and processed in the US. We ensure that any international transfers comply with applicable privacy laws and include appropriate safeguards.
For users outside the United States, we rely on standard contractual clauses and other legal mechanisms to ensure your data receives adequate protection regardless of where it's processed.
9. Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our website. These help us remember your preferences, analyze site traffic, and provide personalized content.
Types of Cookies We Use
- Essential cookies: Required for basic site functionality
- Performance cookies: Help us understand how you use our site
- Functionality cookies: Remember your preferences and settings
- Marketing cookies: Deliver relevant advertisements and content
You can control cookie settings through your browser preferences. Disabling certain cookies may limit some features of our website.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We don't knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete that information.
For users between 13 and 18, we recommend obtaining parental consent before using our services or providing any personal information.
11. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through:
- Email notification to your registered address
- Prominent notice on our website
- In-app notifications for significant changes
The updated policy will be effective 30 days after notification, giving you time to review the changes. Your continued use of our services after the effective date constitutes acceptance of the updated policy.
Questions or Concerns?
If you have questions about this privacy policy or how we handle your personal information, we're here to help.
Email: info@growyra.com
Phone: +1 (910) 202-0096
Mail:
Growyra Privacy Team
1697 Broadway #302
New York, NY 10019
United States
We'll respond to privacy-related inquiries within 5 business days.